European Union Privacy Policy Notice

 

EUROPEAN UNION PRIVACY POLICY NOTICE

Last updated: June 2026

At Joffz Art, we respect your privacy and are committed to protecting your personal data. This European Union Privacy Policy Notice explains how we collect, use, store, and protect personal data belonging to visitors, customers, account holders, and users located in the European Union and European Economic Area.

This Notice is intended to provide transparency in accordance with the General Data Protection Regulation, also known as the GDPR.

For the purposes of this Notice, “Joffz Art”, “we”, “us”, or “our” refers to the operator of the website joffzart.com.

1. Personal Data We Collect

We may collect personal data that identifies, relates to, describes, or can reasonably be linked to you as an individual.

Depending on how you use our website, we may collect the following categories of personal data:

  • Name and surname

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Order details

  • Payment related information

  • IP address

  • Device and browser information

  • Cookie data

  • Website browsing activity

  • Customer service messages

  • Account information, if you create an account

We do not intentionally collect sensitive personal data such as health information, religious beliefs, political opinions, or biometric data.

2. How We Collect Personal Data

We may collect personal data in the following ways:

Directly from you

For example, when you:

  • Place an order on our website

  • Create an account

  • Contact our customer service team

  • Subscribe to our newsletter

  • Fill out a form

  • Request information about our products

Automatically through our website

When you visit joffzart.com, we may collect certain technical information through cookies, analytics tools, pixels, and similar technologies.

This may include:

  • Pages viewed

  • Products viewed

  • Time spent on the website

  • Referring website

  • Device type

  • Browser type

  • Approximate location based on IP address

From third party service providers

We may receive limited information from service providers that help us operate our store, process payments, fulfill orders, deliver packages, prevent fraud, analyze website performance, or manage advertising.

3. How We Use Personal Data

We may use your personal data for the following purposes:

  • To process and fulfill your orders

  • To arrange shipping and delivery

  • To send order confirmations, shipping updates, and customer service messages

  • To process payments securely

  • To prevent fraud and unauthorized transactions

  • To respond to your questions and support requests

  • To manage your customer account

  • To improve our website, products, and customer experience

  • To personalize your shopping experience

  • To send marketing emails, only where permitted by law or where you have given consent

  • To measure the performance of our advertising and marketing campaigns

  • To comply with legal, tax, accounting, customs, and regulatory obligations

  • To protect the security and integrity of our website and business

We will not use your personal data for purposes that are incompatible with the reasons for which it was originally collected, unless required or permitted by applicable law.

4. Legal Bases for Processing

Under the GDPR, we rely on the following legal bases when processing your personal data:

Performance of a contract

We process your data when it is necessary to complete your order, deliver your products, provide customer support, or manage your customer account.

Consent

We may process your data based on your consent, for example when you subscribe to our newsletter or accept certain cookies.

Legitimate interests

We may process your data where we have a legitimate business interest, such as improving our website, preventing fraud, responding to customer inquiries, or measuring store performance.

Legal obligation

We may process your data where required to comply with laws, tax rules, accounting requirements, customs procedures, or lawful requests from authorities.

5. Payment Information

Payments on our website are processed through secure third party payment providers. Joffz Art does not store your full credit card number or complete payment credentials on our own systems.

Payment providers may process your payment information according to their own privacy and security standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, improve performance, and support advertising.

Cookies may be used for:

  • Website functionality

  • Shopping cart operation

  • Checkout performance

  • Analytics

  • Advertising and retargeting

  • Fraud prevention

  • User experience improvement

Where required by law, we will request your consent before placing non-essential cookies on your device.

You may manage or disable cookies through your browser settings or through the cookie preferences available on our website.

7. Sharing Personal Data

We may share personal data with trusted third parties only where necessary for business, legal, or operational purposes.

These may include:

  • E-commerce platform providers

  • Payment processors

  • Shipping and logistics companies

  • Email and marketing service providers

  • Analytics providers

  • Advertising platforms

  • Fraud prevention tools

  • Customer service tools

  • Professional advisors, such as accountants or legal consultants

  • Public authorities, where required by law

We require service providers to protect your personal data and use it only for the purposes for which it was shared.

We do not sell your personal data.

8. International Data Transfers

Because Joffz Art may work with service providers located in different countries, your personal data may be transferred outside the European Union or European Economic Area.

Where such transfers occur, we take appropriate steps to protect your data in accordance with applicable data protection laws. This may include using contractual safeguards, technical security measures, or working with providers that maintain recognized data protection standards.

9. How Long We Keep Personal Data

We keep personal data only for as long as necessary for the purposes described in this Notice.

The retention period may depend on:

  • The type of data

  • The reason it was collected

  • Legal and tax obligations

  • Order fulfillment requirements

  • Customer service needs

  • Fraud prevention and security requirements

Order and transaction records may be retained for the period required by applicable tax, accounting, customs, or consumer protection laws.

When personal data is no longer needed, we will delete it, anonymize it, or securely restrict its processing.

10. Your GDPR Rights

If you are located in the European Union or European Economic Area, you may have the following rights under the GDPR.

Right of access

You have the right to request information about the personal data we hold about you and how we use it.

Right to rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to erasure

You may request that we delete your personal data, subject to legal or contractual exceptions.

Right to restriction of processing

You may request that we limit how we process your personal data in certain circumstances.

Right to data portability

You may request to receive your personal data in a structured, commonly used, and machine-readable format.

Right to object

You may object to certain types of processing, including processing based on legitimate interests or direct marketing.

Right to withdraw consent

Where we rely on your consent, you may withdraw that consent at any time.

Right to lodge a complaint

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

11. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing messages, we may send you emails about new collections, offers, product launches, styling inspiration, and updates from Joffz Art.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We do not want to send messages to people who do not wish to receive them.

12. Security of Your Personal Data

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Secure checkout systems

  • Access controls

  • Encrypted connections where applicable

  • Fraud prevention tools

  • Limited access to customer data

  • Trusted third party service providers

However, no online system can be guaranteed to be completely secure. We encourage you to use strong passwords and protect your account information.

13. Children’s Privacy

Our website and products are not intended for children under the age of 16.

We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete it.

14. Automated Decision Making

We do not use personal data for decisions that produce legal or similarly significant effects solely through automated processing.

Some automated tools may be used for fraud prevention, website personalization, analytics, or advertising performance. These tools help us operate our store safely and improve the customer experience.

15. How to Exercise Your Rights

To exercise your GDPR rights, please contact us using the contact details below.

We may ask you to provide information necessary to verify your identity before responding to your request.

We will respond to valid requests within the timeframe required by applicable data protection law.

16. Contact Us

If you have any questions about this European Union Privacy Policy Notice, how we process your personal data, or how to exercise your rights, you can contact us at:

Email: business@joffzart.com
Website: www.joffzart.com
Brand: Joffz Art

17. Changes to This Notice

We may update this European Union Privacy Policy Notice from time to time to reflect changes in our business, legal requirements, website features, or data processing practices.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted means that you have read the most recent version of this Notice.