Preguntas frecuentes

Our prints are produced using color-calibrated proofing and premium pigment inks, so what you see on screen stays 95%+ true to the final print. Slight variations may occur due to different monitor calibrations, but our process ensures the colors, textures, and composition stay true to the original artwork.

Every print is produced on museum-quality 250gsm archival matte paper using premium pigment inks. This combination ensures vibrant colors, exceptional detail, and a lifespan of over 100 years without fading the same standards used by professional galleries.

Standard shipping within Europe typically takes 5-7 business days. International orders to the US and UK arrive in 10-14 business days. All orders are dispatched within 2-3 business days of being placed, and you'll receive a tracking number as soon as your order ships.

Yes. All framed prints arrive with pre-installed hanging hardware on the back, so you can mount them straight out of the box. We use premium wooden frames with protective acrylic glazing to keep your artwork safe from dust and UV damage.

We package every order with great care in sturdy tubes (unframed) or protective flat-pack boxes (framed) to ensure safe delivery. In the rare case your order arrives damaged, simply contact us within 7 days with a photo and we'll send a free replacement immediately, no questions asked.

Yes. We offer a 30-day return policy on all unframed prints. If you're not completely satisfied, return your print in original condition for a full refund. We want you to feel confident ordering from Joffzart.

Unframed prints arrive rolled in a protective tube and let you choose your own frame for full customization. Framed prints offer a more refined, ready-to-hang look with our premium wooden frames, polished, structured, and ideal for a curated interior. Framed prints typically arrive in 7-10 business days due to the additional production time.

Yes, we ship worldwide. Delivery times vary by destination: 5-7 days within Europe, 10-14 days to the US and UK, and 10-21 days to other international destinations. Shipping costs are calculated at checkout based on your location and order size.

Most of our prints are available in multiple sizes ranging from 30x40 cm (12x16 inches) up to 70x100 cm (28x40 inches). Each product page includes a scale comparison guide to help you visualize the size in your space before ordering.

Hang your print away from direct sunlight and high-humidity areas like bathrooms to preserve color vibrancy. For cleaning, gently wipe the frame and acrylic glazing with a soft, dry microfiber cloth. Avoid liquid cleaners or abrasive materials. Our prints are made to last decades when cared for properly.

We've designed pre-curated Gallery Wall Sets that take the guesswork out of mixing prints. Each set includes 3-5 complementary pieces designed to work beautifully together. You can also build your own combination by exploring our "Pairs Well With" suggestions on every product page.